If you already have a technology directory or computer repair directory, then you probably know how difficult it is to find someone who you can call when you are in the middle of a computer emergency. Unfortunately, this is especially true if you are running a small business, and you don’t have your own IT team.
One solution to this problem is to keep a technology directory and list down all possible people or teams you can contact. Since it’s hard to find one that will willingly go to your home or office, and fix your computer now, it’s only natural that you add one or two remote computer technicians in your tech listings.
The advantages of using a remote computer repair service
If you are a person who values your privacy, then having someone visit your home or office might feel as though your privacy is being invaded. However, other people might argue that remote PC repair is scarier as you risk a stranger gain access to your computer to browse through your files and access your system. Worst case, this person might even leave malware on your computer.
On the other hand, if you look at it objectively, you face the same risk when you leave your computer at a repair shop or allow a technician to to fix it on site. At least, with remote repair, you can monitor the technician through the shared connection.
- Quick Response Time
When you need urgent repairs or your computer has been infected by a virus, contacting the first online IT technician in your tech directory is the best way to go. You wouldn’t want a virus to further destroy the files on your hard drive.
Furthermore, if you’re in the middle of a project and chasing deadlines, leaving your computer at a repair shop for days is not an option. Therefore, in my experience, the best option is to make use of a remote computer repair technician.
- Cheaper Rates
Freelance remote support technicians sometimes charge significantly less than your local computer repair company. After all, formal companies have more overheads than a freelance computer technician. Ergo, if you call an on site computer technician from your tech business
listing, you will most probably have to pay more than you will have to pay for a remote IT technician. There are many reasons for this; however, possibly the most important reason is the fact that the technician who comes to your site will charge you both traveling time and traveling costs.
Imagine having your computer repaired without leaving your home or office! What a pleasure! In my opinion, the best thing about employing a remote computer repair technician to attend to your emergency is that you only have to contact him, and he will be able to login into your computer via remote login software and sort your issue out. It’s almost instantaneous! You do not have to wait for him to drive to your home or office to attend to your emergency.